Frequently Asked Questions

Furnishings

Q:

What furnishings are provided with my booth space?

A:

Typically, none. However, if your booth space does include furnishings as part of a booth package, these items will be listed on the Show Information Sheet in your Service Manual under the section labeled Booth Equipment.


Q:

My booth equipment includes a 6-foot draped table but I need a 4- foot draped table. Can I switch table skirt color?

A:

Unfortunately, the answer is no. Items that are provided as part of your booth package have no trade-in value. If you need an item that is not listed with the booth equipment, you must order that item separately at the published price.


Q:

What is the cancellation policy for refunds on furnishings?

A:

Simply stated, we gladly refund 100% of any item that has not been delivered to the booth at the time of cancellation. Items cancelled after delivery are refunded at 50% of their rental value. Some exceptions to this policy are graphics, plush carpet, custom furniture and modular display units, all of which are non-refundable.


If you have additional questions, please call our Event Service Department at 407.292.6162.

 
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