Frequently Asked Questions
Furnishings
| Q: | What furnishings are provided with my booth space? |
| A: | Typically, none. However, if your booth space does include furnishings as part of a booth package, these items will be listed on the Show Information Sheet in your Service Manual under the section labeled Booth Equipment. |
| Q: | My booth equipment includes a 6-foot draped table but I need a 4- foot draped table. Can I switch table skirt color? |
| A: | Unfortunately, the answer is no. Items that are provided as part of your booth package have no trade-in value. If you need an item that is not listed with the booth equipment, you must order that item separately at the published price. |
| Q: | What is the cancellation policy for refunds on furnishings? |
| A: | Simply stated, we gladly refund 100% of any item that has not been delivered to the booth at the time of cancellation. Items cancelled after delivery are refunded at 50% of their rental value. Some exceptions to this policy are graphics, plush carpet, custom furniture and modular display units, all of which are non-refundable. |
If you have additional questions, please call our Event Service Department at 407.292.6162.
