Frequently Asked Questions

Carpet

Q:

Does carpet come with my booth or must I order it?

A:

The Show Information section from your Service Manual lists all the items provided with your booth purchase under Booth Package. Carpet is included in your booth space only if it is listed as an item in your contract or the exhibit hall has pre-existing carpet.


Q:

Ok, so what size carpet should I order for my booth?

A:

In-line and perimeter booths are usually sold as 8' x 10' or 10' x 10' units. Standard 9' wide carpet accommodates both sizes. You can order standard 9' wide carpet in 10' linear increments. For example, if your booth is 8' x 20', you would order a 9' x 20' standard carpet. If your booth is 10' x 10', you would order a 9' x 10' standard carpet.


Q:

I have an island booth that is 20' x 20'. Should I order two 9' x 20' standard carpets?

A:

No. Standard carpet is not meant to be used in multiple lengths. Dye lots often vary and therefore we do not guarantee color match between multiple lengths of standard carpet. Exhibitors with island booths (20' x 20', 30' x 40', etc.) should order special-cut or plush carpet that is cut to fit the exact size of your booth. Sure, it costs more but the end result is worth it. We guarantee a color match and your carpet will cover your entire booth space.


Q:

Does the price of carpet include labor or must I order labor separately?

A:

The published price for all carpet includes delivery, installation and removal.


Q:

Is padding available for my booth? What is poly/visqueen?

A:

Yes. Padding may be ordered separately. Refer to the Price List included in your Service Manual.

Poly/visqueen is a plastic covering that can be installed over your carpet to protect it during set-up.


Q:

What is porter service?

A:

Porter service is a periodic trash removal from your booth space. Generally, trash is removed at 2-hour intervals during show hours.


Q:

What about cleaning?

A:

General vacuuming of the aisles is provided and your booth carpet should be installed clean. Once you begin set-up, however, any cleaning for your booth space must be ordered. Also remember to order cleaning based upon your booth space size (with a 100 sq. ft. minimum).


If you have additional questions, please call our Event Service Department at 407.292.6162.

 
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